444 JOURNAL OF COSMETIC SCIENCE
severe. Moreover, this continues over the lifespan of the fibers, which is generally around
three to six years. Hair grows at a rate of approximately 0.5 in per month, and the tips of
shoulder-length hair have accumulated the sum of two years’ worth of such insults. Not
surprisingly, despite its tough, strong makeup, the hair structure progressively degrades
with commensurate alteration in its physical properties. Most often these changes are
detrimental to the wearer. Tactile properties worsen, the hair becomes more unruly, and a
higher propensity for breakage may be encountered. This article has attempted to describe
the underlying technical reasons for these occurrences although, as explained, our industry
fixates on consumer language which causes considerable confusion. For example, as shown,
despite consumer beliefs, hair does not physically “dry out” and therefore does not need to
be “moisturized.” Indeed, the science shows that hair has decidedly poorer properties when
its water content is raised.
Hair-care products play an important role in the well-being and maintenance of hair.
Shampoos remove sebum, exogenous soils, and product residues that would otherwise
build up and leave hair feeling greasy, dull, and weighed down. Conditioners coat the hair
with a thin, aesthetically pleasing lubricating layer that improves feel, aids with grooming,
helps reduce abrasion, and can lessen fiber breakage. While these are all highly desirable
benefits (which most consumers likely could not do without), in the marketing world there
is always the need for a new story. Accordingly, messages become increasingly grander:
attractive sounding but nonfunctional ingredients are touted, false promises are made,
the fundamental science takes a backseat, and the credibility of our industry suffers. It is
hoped that this article helps to emphasize and reinforce the differences between science and
marketing as well as the differences between scientific language and consumer language.
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